East Africa InsureTech Forum 2020

East Africa InsureTech Forum 2020
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About The Summit
All stakeholders agree that the Insurance ecosystem is undergoing transformation and innovation like never before, and we have seen only the beginning. Today’s insurance companies are facing a perfect storm of three converging factors: the struggle to achieve top-line revenue growth, changing customer needs and expectations, and encroaching technology giants and other new players taking market share from incumbents. In light of these pressures, innovation is a business imperative. Insurers must rethink their business models, operating models and customer engagement methods in order to maintain and gain market relevance—and, for many, this process is already well underway. It is against this background that CIO East Africa is hosting the premier InsureTech Forum bringing together the vast insurance industry stakeholders, policy makers in the sector and the technology industry players to provide a platform that where the insurance ecosystem will congregate and explore areas of collaboration, share insights and identify technology trends affecting their businesses.

Indulge in a single-day event that will let you engage with the foremost minds leading in the Insurance ecosystem.

New Technologies

Learn about New Technologies trends impacting Insurers and how they can effectively identify, adopt and benefit from the implementation of these disruptive technologies.


Engage in Intensive Discussions Sessions in order to explore particulars affecting the Insurance industry.


Discover New Software that can be implemented to better improve Insurance Companies' operations.

“Connecting the Digital Future of Insurance Today

InsureTech Previous Speakers
Here are some of the Speakers that we have had a chance to work with on the previous Summit
Allan Juma
Information Security Governance Engineer - Jubilee Insurance
Allan Juma is an IT Security and Governance Engineer at Jubilee Insurance. His role includes recommending, implementing, and monitoring technology related security procedures to secure the company’s Technology and Information Systems as well as ensuring compliance to ISO 27001 Standards. He has over 8 years’ experience having worked in the systems and compliance environment for major insurance companies in the country. He holds a Bachelor of Business Information Technology from Jomo Kenyatta University of Science and Technology and certifications in the security field.
Jimmy Mwangi
Creative Director - Alternative Agency
Alan Lule
Master Principal Solution Engineer - Oracle
Alan Lule is an IT professional with vast experience in bringing value to customers in East and West Africa. Currently, he is a Master Principal SE at Oracle CEA. He has a Bachelors in Computer Science and MBA from Strathmore Business School. In his free time, he works as an Advisory board member for the Harvard Business Review on Technology, Strategy and Leadership. His knowledge is vast, in various platforms and fields of IT. His business acumen has helped drive various solutions that bring added value to businesses and governments all over East Africa.
Peter Kanake
Sales Development Manager - E&W Africa, Oracle
Peter is a dynamic, highly-skilled Sales and Business Development Manager in the Enterprise solutions sector in East & West Africa with 14 years of professional experience in direct and indirect selling, conducting high level pitches, solution design, channel and partner management. He is part of the Sales Development and Strategy team at Oracle driving digital transformation and thought leadership engagements for key customers in the region. He has a Bachelors degree in Marketing from Daystar University and is currently pursuing his MBA in Finance at United States International University Africa (USIU-A).
Caroline Gitonga
Customer Experience Solution Engineer - Oracle Kenya & East Africa
Caroline is on a mission to help organisations build successful customer experience programs that always put customers first. Trained as an engineer, she has an interesting 14 year background in healthcare, financial services, product development, project management and system implementation which provides her customers with unique advantages. She helped build the first Software Quality Assurance company in the East Africa region thereby helping many businesses start to reduce production costs, reduce business risks and increase customer satisfaction. She’s actively engaged in mentoring programs where she aims to share her passion with young people especially in development of STEM programs – “the next best STEM workers need to come from Kenya. This will greatly improve our global competitiveness as a people and a nation”, she says. She’s currently working at Oracle as a Customer Experience Solution Engineer where she’s supporting businesses build customer experiences that lead to value.
Jacqui W. Stewart
Head of Digital & Innovation - I&M Bank
Jacqui W. Stewart - With over 15 years in professional experience in software development in research, higher education and financial sector. Jacqui provides thought leadership on marketing trends grounded in innovation and digital technology. She is responsible for delivering the strategy and the initiatives that outline the future bank for I&M, embracing new working methodologies (Agile, Scrum, DevOps) and exploring new lines of business in an open ecosystem environment.
Robert Ipomai
Head of ICT - Pioneer Insurance
Gagan Hayer
CEO - InsureAfrika
Specialties: Web Analytics, Search engine optimization (SEO), Search engine marketing (SEM), Online lead generation
Samuel Kariuki
Head of IT Innovation - Britam
A versatile, analytical and result oriented self-starter with a solid academic background in Information Technology and Project Management coupled with over 15 (15+) years’ experience in delivery of high stakes projects within the financial services industry.
Nikhil Kapoor
CTO - InfoAxon Technologies
Nikhil, CTO at InfoAxon Technologies is an IIT Delhi Alumni and a highly experienced technical architect with specific expertise to design and deliver digital engagement, big data & engagement analytics solutions. He is managing key relationships in Africa and also advising them on how to optimize and fast track their digital initiatives leveraging digital technologies and Liferay DXP.
Ken Maina
Head of IT - Kenya Orient Insurance Limited
An accomplished senior Technology Leader with experience spanning 15 years in Technology, Manufacturing, Insurance and Banking, having been involved in policy formulation, strategic ICT Roadmap, systems acquisitions, budgeting and IT governance. Solid knowledge and experience in providing strategic direction in regards to banking Operations, Digital Channels, system development, analysis and integration, implementation reviews, and people management.
Samuel Tayengwa
Head of Products - Transunion
I am a highly energetic and self-motivated person, who is passionate about people, leadership and business. I enjoy mentoring and motivating others, and I am experienced at developing high-performing teams. I understand how to build lasting relationships with customers, sales personnel and other stakeholders, and I know how to develop strong networks. I have a keen interest in risk management especially in the financial sector.
Fiona Konchellah
Christopher Mukua
Snr. Cloud Platform Lead - Oracle
Dr. Avinash Ramtohul,
Managing Director - Mauritius and Director, Solution Engineering NIKEZA, Oracle
PhD in Computer Science and Engineering, Fellow of the Chartered Institute for IT , UK.Achieved the Chartered Manager (CMgr) Status conferred by the Chartered Management Institute, UKWas conferred the IT Person of the Year 2010 award in Mauritius by the British Computer SocietyQualifications: PhD, MBA, MSc, BCS.
Sachin Samant
CIO - Jubilee Insurance
Over 22 years of experience in setting up & managing Global Delivery Centers, IT Shared Services & Internal IT Departments for fortune 500 companies. Led multiple IT Transformation & Digitization programs involving implementation of Digital Applications, Enterprise Business Systems, Office Automation Software, IT Infrastructure & Cybersecurity Controls
Anthony Muiyuro
Head of ICT - EY
Extensive information security experience including Information Assurance, Cybersecurity Strategy, Information Security Management System (ISMS) implementation, Cybersecurity Advisory, Security Operations Center (SOC) operations and management, IT security audit, Project Management, Vulnerability Assessment & penetration testing, ISO27001 Gap analysis, Risk Assessment, policy development, awareness, information security solutions.
Franco Stols
Business Development Manager - Altron
Franco joined the Altron Group in April 2019 where he is responsible for business development throughout the African Continent, Indian Ocean Islands and the Middle East.He started his career in vehicle Telematics back in 2006 at a leading global supplier of vehicle tracking and fleet management solutions. They are pioneers in insurance telematics and provided platforms to companies like Discovery Insure, MiWay and Crossroads in South Africa, United General Insurance in Malawi, FBC and NicozDiamond in Zimbabwe and Swazi Royal Insurance in Eswatini (Swaziland).
Jack Maina
COO - Britam Holding Ltd.
Technically sophisticated and business savvy management professional with a career reflecting strong leadership qualifications coupled with “hands-on” Information Systems and business applications design, development, deployment and operations support expertise. Maintains focus on achieving top & bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs (Business support, Business innovation and customer experience enhancement). Employs team-based management style, excellent interpersonal and communication skills.
Julius Kipng’etich
CEO - Jubilee Insurance
Mr Julius Kangogo Kipngetich, CBS, served as Chief Executive Officer of Uchumi Supermarkets Limited since August 3, 2015, before moving to become Chief Operating Officer of Equity Group Holdings Limited until September 4, 2015. Earlier, he served as the CEO of Kenya Wildlife Service.
Peter Wanjohi
Research Officer - Association of Kenya Insurers
Peter Wanjohi is a Research Officer at the Association of Kenya Insurers (AKI) passionate about providing insights from Data, with over 10 years extensive experience in research and statistical data analysis. He has been involved in undertaking insurance industry research for the past 6 years. He holds a Bachelor’s Degrees in Applied Statistics from Maseno University and Master of Science degree in social statistics from Nairobi University.
Michael Kaburu
Business Process Systems Analyst - Jubilee Insurance Ltd
Judy Muoka
Manager, Information Technology - Resolution Insurance
Hope Murera
CEO - Zep-Re
Mrs. Hope Murera (CEO/Managing Director) LLB and MBA, is a qualified lawyer by training. Hope has been with the Company since 2002. She formerly served as Managing Director of SONARWA of Rwanda and has over 20 years working experience in the insurance and reinsurance industry.
Alexio Mayonde
Head of ICT - Zep-Re
Chief Information Officer - Strategic Relationship Builder and business leader, who understands business priorities and pain points. Use expert teams to deliver required solutions.
Michael Onyango
Member - AI Task Force
Advisor Cabinet Secretary, Ministry of ICT, Design and Supporting UN-SDG Innovation Lab in KenyaMember of DL(Blockchain) & Artificial Intelligence, Taskforce - Ministry of ICT, Government of Kenya Public affairs, policy and ICT, worked accross Africa.
Laura Chite
CEO - CIO East Africa
Laura is the CEO at CIO East Africa and has over 20 years industry experience having worked at Microsoft for 16 years before joining CIO East Africa.
Robert Yawe
Managing Director - Synaptech Solutions Limited
Providing IT staff with peace of mind by offering real time visibility on their data centre infrastructure through implementing intelligent monitoring for proactive management
James Gicheru
Territory Manager, East Africa
James Gicheru is the Territory Manager for East Africa, at Veritas Technologies LLC. A consummate IT Professional, James has worked in the IT industry in Africa for about 15 years, working with leading system integrators and Information Management vendors
Aprielle Moraa
Cyber Security & Risk Professional
Stanley Chege
CIO - Madison Group
Experience in the manufacturing, banking and insurance and fund management industries. His experience has spanned IT management, business process, internal controls, strategic planning and projects management and is currently the CIO at Madison group
Harry Hare
Publisher & Chairman - CIO East Africa
Harry Hare is the Chairman and Publisher of CIO East Africa, an authoritative IT networking platform for CIOs and Senior IT and Business Executives.
InsureTech Previous Agenda
A look at some of the Hot Topics set for discussion in our Agenda.

- Arrival & Registration of attendees.

- Welcome Remarks: Hope Murera, CEO, Zep-Re

- Why Innovate for Insurance Sector: Julius Kipng'tich - Group CEO, Jubilee Insurance

- How to Innovate in Collaboration: Hon. Michael Onyango - CEO, Future Works

- MODERATOR: Harry Hare - Chairman & Publisher, CIO East Africa

- Brief Welcome address from the CEO of CIO East Africa, Laura Chite.

- Official Opening of the East Africa Insure-Tech Summit.

- Brief Refreshments Break & Networking.

- BREAKOUT ROOM 1: ORACLE - Winning the Digital Revolution in the Insurance

- Using Data to Understand Customer

- FEED-BACK PANEL:- Robert Yawe - CEO, Synaptech
- Alexio Mayonde - CIO, Zep-Re
- Julius Orayo - Head of Digital &
Innovation, Jubilee Insurance
- Jacqui Stewart - iCube

Insure-Tech Previous Venue
A look at the previous venue of the Insure-Tech 2019.


Buy Tickets
Interested in attending the event? Simply click on a ticket and complete the registration process.
Delegate Registration

- Access to Full Conference
- Access to Conference Materials
- Access to Event App
- Access to Networking Events
- Meals and Refreshments

InsureTech Previous Partners
A look at some of the Partners that we have had the privilege of working with.
Media Gallery
See the previous photos of the East Africa Insure-Tech Summit.
Contact Us
Contact us about CIO East Africa Events.

Event Details
  • Days
  • Start Date
    September 24, 2020 08:00
  • End Date
    September 24, 2020 6:00 pm
  • Remaining Tickets